Frequently Asked Questions

Security and Privacy

Payment methods are used by many international shoppers and are safe. We value your security and privacy highly.

Payment methods

We currently accept all payments via Visa, Mastercard and American Express. Also you can pay with Google Pay and Apple Pay. Check other payment methods in your checkout!

Buyer Protection/ DOA products

We try our best to minimize our late or DOA deliveries taking actions such as partnering with Logistic Companies that hold our products and take care of them until delivered.

However, in the unlikely event the products should arrive with significant latency or DOA(Defective On Arrival) you must report it to us via email and we will work with you to provide the best solution possible.

If the packaging was damaged by the carrier, then it is completely out of our control, but we can provide you with a replacement unit free of charge if you prove the damage when emailing us.

Each unique incident will be handled on a case-by-case basis by our stuff personally. Rest assured, we will take care of you as better as we can whilst keeping you updated through the proccess.

Warning!

We reserve the right to allow or deny refunds and the full scope of this policy ONLY if we determine that there is or is not a fraudelent claim.

How can I contact you?

You can reach us by email address/WhatsApp/other social media platforms. We are always happy to answer your questions. There is a form below our contact details in our "Contact Us" page by clicking

here.